Home > Browse > A > Apple > iTunes > Errors

 iTunes 'Cannot Restore error 23'

The following steps will explain why and what to do if you get 'Cannot Restore' Error 23 on your iTunes.
 Page Details
Danilo1965 (author)
Helpful rating: 2706
People who found this page helpful:
 75      16

The iTunes error 23 is the code for a blocked IMEI number. This is a common problem encountered for units that have issued insurance measures.

To fix your problems on your iTunes you will need to do the following steps:


You will need to set your unit in iBoot and then press the power button and the home for half a minute and then wait for the screen to display "connect to iTunes".

You will now need to restore your iTunes by reinstalling it. Make sure that you backed up before doing this.

If your system still does not work after this, then you will need to bring your device to the nearest Apple Repair Centre since this is a registration issue on their part.

It might take them 2 to 3 days to fix your unit.

Did you find this page helpful?